Support.
PEACE OF MIND AFTERCARE
Our aftercare services offer complete flexibility, allowing you to choose from ad-hoc support to a paid plan with added benefits, all with no strings attached.
SUPPORT SERVICES
Although we cannot prevent every technological hiccup, we can ensure you have access to top-tier support services whenever you need assistance.
Our aftercare system is designed to provide prompt and effective solutions, minimizing downtime and maximizing system performance.
By opting for a service plan, you benefit from proactive maintenance and priority support, ensuring your technology runs smoothly and efficiently.
Whether you choose ad-hoc support or a comprehensive service plan, our flexible options are tailored to meet your specific needs, providing peace of mind and reliable performance.
PREMIUM AFTERCARE PLANS
Please download the file below to see our available support packages.
If you are an existing client with an urgent query, please click here to contact the team directly via WhatsApp.
Please note that our aftercare plans are only available for new or existing installations carried out by Aura. If you have an issue with a system installed by a third party, we may still be able to help but may require a survey beforehand.